Privacy Policy

Privacy Policy for Grill Service Pros LLC

Last Updated: 6/30/2025

At Grill Service Pros LLC (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [https://www.grillservicepros.com] (the “Site”), use our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide:
- Name, phone number, email address, physical address, and payment details when you request a quote, schedule a service, or contact us.
- Details about your grill (make, model, age) to provide accurate services.
Automatically Collected Information:
- Technical data such as your IP address, browser type, device type, pages you visit, and how you interact with our Site.
- Cookies and similar tracking technologies to improve your experience on our website.

2. How We Use Your Information

We use the information we collect for purposes including:

Providing, scheduling, and completing grill cleaning, repair, and installation services.
Responding to your inquiries, quotes, or service requests.
Processing payments and sending invoices or receipts.
Improving our website, services, and customer experience.
Sending you service reminders, updates, or promotional offers (you can opt out anytime).
Complying with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it only in these situations:

Service Providers: We work with trusted partners (e.g., payment processors) who help us operate our business, subject to confidentiality agreements.
Legal Requirements: When required by law or to protect our rights or the safety of others.
Business Transfers: If we merge with or are acquired by another company, your information may be transferred.

4. Cookies and Tracking

Our Site uses cookies and similar technologies to:

Remember your preferences.
Analyze website traffic and usage.
Enhance security.

You can adjust your browser settings to reject cookies, but some Site features may not work properly if you do.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against loss, theft, misuse, or unauthorized access.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal information.
Object to certain uses or request that we limit how we use your information.
Withdraw consent where we rely on it for processing.

To exercise your rights, contact us at [email protected].

7. Children’s Privacy

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.